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B E R N

FAQ

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Our trading platform is a modern tool for managing investments and trading financial assets. It is designed for both beginner traders who are just starting in the world of investments and experienced professionals who need quick access to markets, advanced analytics, and cutting-edge technology. The platform combines a user-friendly interface, powerful analytical tools, and access to a wide range of financial markets such as stocks, cryptocurrencies, indices, currencies, and more.

We offer a wide range of financial instruments, including: - Stocks: Trade shares of leading global companies. - Cryptocurrencies: Bitcoin, Ethereum, and other popular digital assets. - Forex: Trade currency pairs, including major, minor, and exotic pairs. - Indices: Invest in stock indices such as S&P 500, NASDAQ, and more. - Commodities and raw materials: Gold, oil, silver, and other assets. - Derivatives: Futures, options, and other derivative instruments.

To get started: 1. Registration: Create an account by filling out a simple form on the website. 2. Verification: Complete identity verification (required for security and compliance with international regulations). 3. Deposit funds: Choose a convenient method to fund your account. 4. Start trading: Explore markets, select assets, and open trades. If you're new to trading, we recommend using our educational materials and demo account for practice.

For stable platform performance, we recommend: - Devices: A computer with Windows or macOS, or a mobile device with iOS/Android. - Browsers: The latest versions of Chrome, Firefox, Safari, or Edge. - Internet connection: A stable connection with at least 5 Mbps speed. For optimal performance, we recommend modern devices with 4 GB of RAM or more.

Yes, we offer a mobile app for iOS and Android platforms. The app provides full access to your account, allows you to analyze markets, execute trades, manage your portfolio, and receive real-time notifications. You can download the app from the App Store or Google Play.

If you face a technical issue, follow these steps: 1. Check your internet connection. 2. Clear cache and restart the platform/app. 3. Contact support: - Use the live chat on our website. Our support team is available [operating hours].

Our platform charges the following fees: - Trading fees: A small percentage per transaction (varies by instrument). - Deposit/withdrawal fees: Depends on the chosen method (may be free). - Overnight/swap fees: Applied to positions held overnight. For detailed information, please refer to the [fee schedule] section on our website.

We support a variety of convenient methods: - Bank cards (Visa, MasterCard) - Bank transfers - Cryptocurrency wallets (Bitcoin, Ethereum, and more) Deposits are processed instantly, and withdrawals take 1-3 business days depending on the selected method.

The minimum deposit amount is $50 (or equivalent in your currency). This allows you to start trading with a small capital, minimizing risks for beginners.

Our support team is available 24/7 to assist you. You can contact us via: - Live chat: Instant help on the website or in the app. - Email: [[email protected]] Regardless of the time or day, our team is always here to answer your questions!

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